What influences human performance?

Here we were in 2015, and still, we have far too many businesses still focusing on active failures and ignoring the latent failures impacting their significant incidents.  This approach is the LAZY approach to incident investigation. It also misses the mark on corrective action plans, which almost ensure the organization will not learn from the incident and certainly will not achieve much risk reduction.  The nuclear industry has done much work to improve human performance. Their research found three (3) critical areas that must be addressed if an organization wishes to improve human performance to reduce incidents.

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