Way back in my day as a site safety manager, one day I had a knock-down-drag-out with the facility maintenance manager regarding overdue piping inspections. It was not long before my Plant Manager stopped by for a chat. Apparently, the maintenance manager was not too happy having the lowly safety manager expect him to carry out the MI inspections per the plan and passed on his displeasure to the PM. So the discussion with the PM went something like this:
PM: Did you just have an argument with the MM?
Me: Yes sir
PM: Why would you do that
Me: He is not doing the MI inspections as planned
PM: And this caused you to feel the need to get into a shouting match with him? Do you think he will change his behavior after your little dust-up?
Then the PM sat down so I knew I was in for a lesson and it is one of the most important lessons I learned about managing a safety process.