Are we overdoing procedures?

by Wynand Serfontein, Senior Scientist @ Sasol Technology (Pty) Limited

In a safety management system, there is a constant battle to find the optimum balance between procedures and common sense.  On the one hand, both our educational systems and legal systems support a culture of procedures.  The educational system encourages written material to be studied and examinations to be written on the content of the material.  The examination usually contains a mix of proving knowledge of facts and being able to interpret the facts.  The exact nature of this mix depends on the type of material and the application envisaged.

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