Safety Management System

Ten Traits of a World-Class Safety Culture – #7 Continuous Learning

Opportunities to learn about ways to ensure safety are sought out and implemented. Operating experience is highly valued, and the capacity to learn from experience is well developed. Training, self-assessments, and benchmarking are used to stimulate learning and improve performance.  Safety is constantly scrutinized through various monitoring techniques, some of which provide an independent “fresh…...

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Ten Traits of a World-Class Safety Culture – #6 Respectful Work Environment

Trust and respect permeate the organization. A high level of trust is established in the organization, fostered partly through timely and accurate communication. Differing opinions are encouraged, discussed, and resolved promptly and professionally. Employees are informed of the steps taken in response to their concerns.   Attributes:   Respect is Evident: Everyone is treated with…...

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Ten Traits of a World-Class Safety Culture – #5 Decision-Making

Decisions that support or affect safety are systematic, rigorous, and thorough. Crews are vested with the authority and understand the expectation to place the train in a safe condition when faced with unexpected or uncertain conditions. Senior leaders support and reinforce safety conservative decisions.   Attributes:   Consistent Process: Individuals use a consistent, systematic approach…...

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Ten Traits of a World-Class Safety Culture – #4 Leadership Safety Values and Actions

Executives and senior managers are committed to safety in their decisions and behaviors.   Executive and senior managers are the leading safety advocates and demonstrate their commitment in word and action. The safety message is communicated frequently and consistently as a stand-alone theme. Leaders throughout the organization set an example for living a life of…...

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Ten Traits of a World-Class Safety Culture – #3 Effective Safety Communication

Communications focus on safety as a company value rather than a priority. Safety communication is broad and includes Service Unit-level communication, job-related communication, worker-level communication, equipment labeling, operating experience, and documentation. Leaders use formal and informal communication to convey the importance of safety being a personal value. The flow of information up the organization is…...

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Ten Traits of a World-Class Safety Culture – #2 Questioning Attitude

Individuals avoid complacency and continuously challenge existing conditions and activities to identify hazards and discrepancies that might result in error or inappropriate action. All employees are watchful for assumptions, anomalies, values, conditions, or activities that can adversely affect safety.   Attributes: Safety is Recognized as Special and Unique: Individuals understand that humans are complex and…...

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The 5 Stages of Declining Safety Performance/Culture

This is from the IAEA but can be applied to any high-risk operation.  As safety professionals, we have seen all five of these phases, and many of us have lived through almost all of them!  Knowing the challenges before allows us to formulate a better improvement plan.  Knowing which phase your facility(s) is in is…...

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What makes an organization a “Learning Organization” and why is this critical to safety

If an organization stops searching for improvements and new ideas through benchmarking and seeking out best practices, it is in danger of no longer improving safety performance and culture. A learning organization will tap into the ideas, energy, and concerns of personnel at all levels of the organization and benchmark competitors and industries…. Membership Required...

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What is a “reporting culture” and why is it so critical to safety?

Organizations with good safety cultures consider failures and “near misses” as lessons that can be used to avoid more serious events. There is thus a strong drive to ensure that all events which have the potential to be instructive are reported and investigated to discover the root causes and that timely feedback is given on…...

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What is “Conservative Decision Making”?

Well-tested systems relying on in-depth defenses and supported by procedural requirements will protect employees and the public from OSH hazards. It is easy, therefore, for the workforce to develop the attitude that safe conditions are provided for them by others and that events at other plants are exceptional and isolated and could not occur at…...

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SOPs play a critical role in establishing a safety structure to build from

Management systems require clearly written procedures that are fit for their purpose of controlling all aspects of safety. However, there is a great difference between having excellent procedures on paper and having procedures that are understood and applied consistently and conscientiously by all staff. There is a need for balance in the number and extent…...

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Simple yet brutal internal safety culture questions

To perform a safety culture survey, a business does not need to spend tens of thousands of dollars on some external consulting company.  Here are just seven (7) questions that need to be asked and discussed at the highest levels of the organization.  Get ready, as these will generate a lot of emotions as senior…...

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