We are working to implement a formal root cause and corrective action process for a client. The industry has a very different view and approach to what I have come to know over the last 30 years as Human Factors. I think my friends “down under” are reading my mind or my articles at SAFTENG these past couple of months. One of my favorite experts in HF has posted one of his best pieces of work on the root cause and HF…
Human Factors 101… causal analysis