Human Factors 101… when you see it (a virtual error trap)

shower trap

There is a common phrase in Human Factors Engineering… “Error Trap.” This is the image we will put next to this phrase in my new book… (i.e., an actual real-life “error trap” door).

Scenario:

Your singing your favorite song in the shower. The spouse needs to go down to the basement and start a load of clothes in the washer.

They open the door BUT DO NOT CLOSE IT, and you finish your shower… you can imagine that first step is a real doozy.

shower trap

Questions:

Root cause?

Who’s going to be the one to shoulder the blame? (just play along, as we know this is not a blame game for real pro’s)

Spouse for opening the Door?

You for not watching where you’re walking (a very popular root cause – albeit a fool’s root cause)?

Can you list the “Active Failures” and the “Latent Failures” that led to this fall?

Which ones would be causal factors in your causal analysis?

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