SMBWA is an unstructured hands-on approach in which managers directly participate in their subordinates’ work-related activities. In contrast to rigid and remote management approaches, SMBWA drives managers to spend a significant amount of time informally visiting work areas and interacting with employees. The practice is unscheduled, casual, and friendly. As managers walk around they can chat with employees. The two (2) main purposes of MBWA are given below:
