One of the biggest mistakes we see in BBS processes is the fundamental misunderstanding of a BBS process’s role in an SMS. Each observation is NOT about looking for unsafe behaviors; rather, it should be more about reinforcing the SAFE behaviors. Suppose an organization has a high rate of observed deviant behaviors from prescribed Safe Work Practices. In that case, it is NOT ready for BBS, yet many believe BBS will be their savior for these behaviors.
This is how the BBS turns into a “Reality TV” show.
