After 30+ years of OSHA’s PSM standard (1910.119), we still come across far too many businesses that just do not understand the difference between the “INVESTIGATION” and the “CASUAL ANALYSIS.”
I use this image from my training course(s) to help them differentiate between the two INDIVIDUAL and SEPARATE steps in the Incident Investigation element (1910.119(m)).
I also like to use this video in my training courses to prove that “all is not what it may seem.”
And the ONLY way to get a COMPLETE and CLEAR picture of WHAT happened is Step 2 – Investigation Phase.
To get a COMPLETE and CLEAR picture of HOW it happened is done in Step 3 – Causal Analysis.