Human Factors Engineering

Personal Human Factors Failure experience

I want to share a perfect failure scenario that happened to me and has been happening to me since April 2021. And yes, I see the world through the lens of a safety engineer – hate me for it if you must.  The failure is 99% my fault for trusting a simple financial tool via…...

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ALARP and Railroading

As my year comes to a close on the railroad, I recently has a discussion with a senior manager about ALARP, a new acronym for the RR.  The manager wanted to know more about using the Hierarchy of Controls to reduce risks; more specifically, how we would reduce the SEVERITY of the consequence of an…...

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The notion of human error (Muschara)

In his 2018 book, Risk-Based Thinking – Managing the Uncertainty of Human Error in Operations, Muschara has a passage that hits a home run in how human error is viewed in American society and why this view of human error is so difficult to break through… (p.39)… Membership Required You must be a member to...

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Ever heard someone say “That’s an accident waiting to happen”

I am betting most everyone has heard the old phrase, “that’s an accident waiting to happen.”  My brother (also a safety engineer) and I have pondered whether our father, who used that phrase often, influenced our career choices more than we had ever imagined.  But how many safety professionals understand what this phrase is saying?…...

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Variable and Constant Errors (Dr. James Reason)

Although it may be possible to accept that errors are neither as numerous nor as varied as they might first appear, the idea of a predictable error is a much harder one to swallow. If errors were indeed predictable, we would surely take steps to avoid them. Yet they still occur. So what is a…...

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Error Probabilities (Reason Model)

Assigning probability values to errors is still very much an art form.  Nonetheless, there is sufficient general agreement about the likelihood of errors occurring in various generic tasks to put them into sensible rank order. Their main use is to provide benchmarks for the range of error probabilities over different jobs.Here is a list of…...

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The Three-Bucket Model for assessing risky situations (Reason)

When we were children, adults frequently told us to stop and think—good advice, but they rarely told us what to think about. I have sought to overcome this omission with the ‘three-bucket’ model described below. This model forms the basis of the mental skills designed to impart error wisdom and risk awareness.  The buckets correspond…...

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Total System Performance Approach to Human Factors (FAA)

The probability that the total system will perform correctly when it is available is the probability that the hardware/ software will perform correctly, times the probability that the operating environment will not degrade the system operation, and times the probability that the user will perform correctly. By defining the total system this way, human performance…...

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Human Factors 101 – Street Signs

One of the best examples of Human Factors Engineering is seen daily when driving… street signs.  We all know a STOP sign when we see one.  It may be the most recognized sign in all advanced societies.  Did you know that at least 35 countries use a red octagon as their stop sign? But imagine…...

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Human Errors (“Honest Mistakes”)

The skill-based performance involves highly practiced, primarily physical actions in very familiar situations in which there is little conscious monitoring. Such actions are usually executed from memory without significant conscious thought or attention. Behavior is governed by preprogrammed instructions developed by either training or experience and is less dependent upon external conditions. Information that can…...

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