Is “Goodhart’s Law” a reality in safety metrics?
Goodhart’s law says… “When a measure becomes a target, it ceases to be a good measure.” This “law” is often used when denouncing poorly devised safety metrics and/or incentive programs. In most situations where there is a weak/immature Safety Process/SMS, the “law” makes sense; however, this is because, without strong leadership and a functioning Safety Process/SMS,…...
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