We hear a lot about our biases showing up in many SMS elements and how these biases hamper the SMS and mislead us. But not all biases can be a bad thing. One element where our biases shine brightly is in the Causal Analysis of accidents. For decades now, we have been told over and over that 85% of accidents are due to human behaviors. Most enter into the causal analysis exercise with this bias, whether they know it or not. So when I teach a Root Cause-Corrective Action class, I always try to influence these biases by swinging the pendulum to the other side. Now some of you will gasp at what I am about to say, so you may want to sit down for this…
