It does not matter how good a facility is in safety; I can assure everyone that within that facility, there are “routine violations.” Even in facilities with a very mature culture where safety has become a value (rather than a priority), we can find “routine violations.” So don’t be surprised or saddened that you discover a few; the important thing is that they were found and, hopefully, before any negative consequences occurred because of them.
The hunt for these “routine violations” is a BIG part of what our Safety Management System should be about. Here is what Dr. James Reason had to say about “routine violations.”
Two factors, in particular, appear to be important in shaping habitual violations:
