I propose this simplified Root Cause Analysis worksheet to clients seeking structure for their 5-Why approach. it is a beginner’s tool, but it does an excellent job of asking a series of high-level questions to help identify direct causes, root cause(s), and contributing factors and how each identified opportunity gets a corrective action to lessen the probability of a recurrence.
PURPOSE:
A Root Cause Analysis assists in developing a quality improvement plan for specific service delivery areas.
WHAT IS A ROOT CAUSE?
Root causes:
