An organization’s incident investigation process says a lot about its safety maturity

Taking from the “Five Themes for Excellence in Safety Management Systems (SMS)”, we can look at a facility’s incident investigation process through this lens of excellence and measure the maturity of the safety culture.  To recap the progression, here are the five levels:

1. Ad-Hoc
2. Managed
3. Standardized
4. Predictable
5. Excellence

Using an organization’s incident investigation process, we can see where they lie on the path to SMS Excellence.