As human beings, we may think that we know what is good or bad in terms of human characteristics. However, common sense does not allow us to answer questions such as:
➡ For how long can an operator remain vigilant in front of a screen where not much is happening?
➡ How can we design screen layouts that make it easier to detect when a reading is deviating from the norm?
➡ Why do operators on a dangerous site “deliberately” take risks?
➡ How can the entire team have made a poor diagnosis?
➡ How can we design screen layouts that make it easier to detect when a reading is deviating from the norm?
➡ Why do operators on a dangerous site “deliberately” take risks?
➡ How can the entire team have made a poor diagnosis?
A whole range of scientific disciplines shed light on individual and collective characteristics of human behavior. Accident prevention requires that the knowledge produced by these disciplines be communicated throughout the company, considered with the same attention as that of scientific knowledge concerning materials and physical phenomena and that the subsequent recommendations be included in design and reorganization processes.
Source: The ICSI “Safety Culture” working group (2017). Safety Culture: from Understanding to Action. Issue 2018-01 of the Cahiers de la Sécurité Industrielle collection, Institut pour une Culture de Sécurité Industrielle (ICSI), Toulouse, France.
