It has taken me 20 years to truly understand what Clive Lloyd said in his book “From Compliance to Care.” One of my top five safety books I recommend for every safety professional and front-line manager.
“Behaviors are NOT the problem – they are expressions of the problem.”
I have conducted over 100 safety assessments (cultural to technical) during my 20+ years of consulting, and it never ceases to amaze me that the most disgruntled/unhappy workers are the first to compromise their safety in the name of production. But over those years and many assessments, I have come to a simple conclusion as to “Why” they behave this way.
