Accountability, Culpability and a “Just Culture” (Dr. James Reason)
“Name, blame, shame, retrain” is an often-used phrase for older ineffective paradigms of safety management and accident analysis. Dr. Rosabeth Moss Kanter of Harvard Business School phased the situation this way: “Accountability is a favorite word to invoke when the lack of it has become so apparent.” Kanter, 2009 The concepts of accountability, culpability and […]
